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Canceling MSW Mobile Pro?

You can turn off auto-renewal for any iOS subscriptions through your iTunes Account, take a look at this guide.


Mobile Pro Isn’t Enabled

No problem, just try a restore. Go to More > Settings > Upgrade Account > Restore/Transfer Purchases this should re-record your purchase with the app and enable Pro for you. You'll need to make sure that you've got auto-renew turned on (on your iTunes account) in order for the purchase to be recorded properly. More about iTunes auto-renewal management.


Login on The App’s

The login email/password combination will be the same one you use on this website. If you cannot remember your password you just need to request a Password Reset. We'll email you with a few instructions.


Is Pro on Magicseaweed.com different from MSW Mobile Pro

MSW Mobile Pro on iOS and Android unlocks features just on the mobile apps. Full Pro will eventually include the mobile Pro features as well. Non-mobile Pro offers significant features unlocked and access to a world class webcam network, these are additional features to whats available with MSW Mobile Pro at the moment. We want to offer you as much choice as possible, with MSW Mobile Pro you get a taste of the full Pro just on your mobile device, purchasing Magicseaweed.com Pro gives you the full experience.

How do I change my surf reporter logo?

You need to do this via the old account management panel. Simply click "Edit Profile" in the bar above and at the bottom you should see "< Back to old version" hit that and the file upload is there on the left.


Supported Browsers

You can access Magicseaweed.com via a PC, Mac, or Linux computer.

We recommend the following modern browsers to get the best experience:

  • Google Chrome
  • Firefox 4+
  • Internet Explorer 8+
  • Safari 4+
  • Opera: we don't test in Opera, but everything should perform just fine

We are aware some of our users are unable to upgrade their version of Internet Explorer or install a new browser. Don't worry Google have created a plugin which makes your browser faster and more secure. Install the Google Chrome Frame plugin now.

To get the best expierence you should ensure your browser has cookies enabled. We require that your browser also has JavaScript enabled.


How do I change my profile picture?

Please connect your account to Facebook or if your already logged in to Magicseaweed.com with Facebook then you can change your profile picture through Facebook. You can also upload a custom profile image without using Facebook, just go to your account and click < Use Old Version.


Login using Facebook to our iOS/Android/WP7 app?

To login to our mobile app using your account all you need to do is set a password and email address. To do this click Edit Profile in the navigation above and set your password.